Privacy Policy - Valley City Linen

Our Information Collection Process:

When you contact us or fill out our online request form, we will retain your information in order to improve our website and route your requests. You may have to include your name, e-mail and phone number for one of our forms. The email address may be sent updates and information for your request
or related news and updates on services. All emails we send to you will have an option at the bottom to opt out of receiving future emails.

To protect your personal information, we use multiple advanced security techniques placed on our website.

OUTSIDE PARTIES:

We do not sell, transfer, or trade your information to outside parties unless they are trusted partners who assist us in operating and conducting business. We may also release your information to law enforcement to protect your rights and safety. Non-identifiable information may be released for advertisement purposes.

COOKIES:

Yes we use cookies. We utilize remarketing advertising techniques which target audiences that have previously visited out website. Trusted advertising vendors such as Google may show targeted remarketing ads that use cookies stored on your computer based on previous website you have visited. These options may be opted out from by visiting Google’s Ad Settings.

CALIFORNIA ONLINE PRIVACY PROTECTION ACT COMPLIANCE:

We are compliant with the California Online Privacy Protection Act and do not dispense personal information to other parties without your approval.

CHILDRENS ONLINE PRIVACY PROTECTION ACT COMPLIANCE:

We do not allow the collection of information from anyone under 13 years old on our website.

CHANGES:

If there are any changes or alterations to our online privacy policy, we will post these to our page along with updating the Privacy Policy.

CONTACTING US:

Valley City Linen
10 Diamond Ave.
Grand Rapids, MI 49506
(800) 648-1752 – or – (616) 459-6922
contactus@vcl.com

Testimonials

A few kind words from our loyal customers!

VCL customer service was outstanding, and the linens were exactly what we wanted for our event. Not only were we extremely pleased with the overall service, but impressed with the quality of the product we received. We highly recommend Valley City Linen.

Katelyn Holt

Very big fan of this business! Friendly office staff who are always willing to help, reliable and hard working truck drivers, and knowledgeable and outgoing managerial staff. I’m always left happy with VCL.

Laura Gorsk

Friendly service, high quality work, and easy cash and carry for when you get caught with no linens the night before a wedding reception.

Bill Witvoet

I own a small business and have towels delivered weekly. First off, we really appreciate our driver, Doug. Professional, but friendly. He’s always looking out for us. I had emailed Lauren to see if they had medium nitrile gloves on a Monday. She said they did and would deliver on Wed. When Doug came, he said they had none, mediums were hard to come by. I emailed Lauren about my disappointment that it had never been communicated to me that l would not be receiving my gloves, leaving me in a bind for the weekend. Not more than three hours later, a different driver appeared at my shop with TWO cases of the medium gloves! They found them on another driver’s truck. So grateful for this service! Highly recommend!

Maria Y